Let Us Discuss Your B2B E-Commerce Project

Describe your project in a few sentences. The more specific your details about your industry, catalog size, ERP system in use and desired project scope, the better we can prepare for the initial conversation. All information is treated confidentially and used exclusively for processing your inquiry.

You do not need to formulate finished requirements in the contact form. A brief description of your current situation and goals is perfectly sufficient. Example: We are a wholesale distributor for sanitary technology with 35,000 items and use SAP Business One. Currently, all orders are handled by phone. We are looking for an agency to build a B2B shop with ERP integration. Based on such details, we prepare the initial consultation specifically and can present concrete solution approaches already during the first call.

Many B2B companies face the same challenge: they want to expand their digital sales channel, but lack the internal resources or specialist knowledge for complex e-commerce projects involving ERP integration, customer-specific price lists and multi-tier approval workflows. This is exactly where we come in. XICTRON specializes in B2B e-commerce and brings the experience from over 150 successful projects into every conversation.

Regardless of whether you want to optimize an existing shop system, build a new B2B platform or need a specific ERP integration: the initial consultation is the fastest path to a reliable project assessment. Use the contact form or call us directly, we take the time for your project.

From your first message to a concrete proposal, you follow a structured process that gives you planning certainty and allows us to properly assess your project from the very beginning. This workflow has proven itself over more than ten years of B2B project work and ensures that no important requirements are overlooked and that you know where your project stands at every point in time.

Each of these steps is transparent and traceable for you. After every milestone, you receive a written summary and can ask questions or pause the process at any time. We work as equals and without time pressure, because the foundation for a successful B2B project is thorough preparation in which all stakeholders develop a shared understanding of requirements and expectations.

The free initial consultation typically lasts 30 to 45 minutes and takes place by phone or video conference. Together, we review the current state of your digital sales operations, identify the greatest optimization potential and outline a possible project approach. Typical topics include: the current ordering process and its weak points, existing ERP systems and interfaces, catalog size and pricing structure, internal approval processes and role distribution, and requirements for multilingual capabilities or international markets.

After the initial consultation, you receive a written summary of the points discussed along with a first assessment of feasibility, a realistic timeframe and the budget range. This initial assessment is free and carries no obligation. You then decide at your own pace whether a more detailed requirements analysis makes sense.

The inquiries that reach us fall broadly into three categories. Most common are new projects: companies digitizing their B2B sales for the first time and looking to build a professional online shop with ERP integration. Here, we guide the entire process from requirements analysis through concept development to technical implementation and go-live. The second category is optimization projects: an existing shop needs to be extended with features such as customer-specific catalogs, approval workflows or an interface to an additional ERP system. The third category covers takeovers: companies whose previous agency can no longer or no longer wants to maintain their shop. In this case, after a thorough code audit, we assume responsibility for ongoing operations and further development.

Regardless of the category, every collaboration begins with the same step: a personal conversation in which we understand your situation and together define the best path forward. Contact us via the form on this page, by email at mail@b2b-commerce-agentur.de or by phone at +49 5123 9579000.