Technical Questions
The technical implementation of a B2B shop naturally raises the most questions. From choosing the right ERP integration to performance optimization with large catalogs and implementing complex order approvals: in this section, we address the technical details that make the difference between a functioning and a truly capable B2B shop.
- Which ERP systems can be connected to the B2B shop? We have integration experience with SAP Business One, SAP S/4HANA, Microsoft Dynamics 365, DATEV and numerous industry-specific inventory management systems. Integration is implemented through standardized APIs or custom middleware solutions, depending on complexity and data volume. Typical synchronization areas include product master data, warehouse inventory, customer conditions, orders and invoices. Synchronization can occur in real time or at defined intervals.
- How does a Shopware B2B shop perform with large catalogs? With the right architecture, Shopware Community Edition scales seamlessly to catalogs with several hundred thousand products. We use Elasticsearch for fast full-text search and faceting, Redis for session and object caching, optimized database queries and a multi-tier caching concept. For shops with particularly high data volumes, we implement read replicas and optimized indexing strategies. Our B2B shops typically achieve page load times under two seconds, even on catalog-intensive pages.
- Does the B2B shop support customer-specific pricing and volume discounts? Yes, individual pricing is a core function of our B2B solutions. We implement customer-specific price lists, quantity-based tiered pricing, time-limited special conditions and framework agreement prices. Prices can be synchronized directly from the ERP system or maintained within the shop. Complex scenarios such as currency-dependent pricing, project-specific special prices and prices with validity periods are also supported.
- Can the shop operate in multiple languages and currencies? Shopware Community Edition natively supports multiple sales channels with different languages, currencies and tax configurations. We configure a dedicated sales channel for each target market with country-specific tax rates, local payment methods and customized shipping conditions. Translation management is integrated directly into the backend, allowing your team to efficiently manage content in all target languages.
- Which payment methods are available for B2B customers? For the B2B sector, we typically implement purchase on invoice with configurable payment terms, SEPA direct debit, prepayment and credit card. Additionally, credit checks via interfaces to business credit agencies can be integrated. For existing customers with framework agreements, automatic invoicing with configurable payment terms is standard. Partial deliveries with proportional invoicing are also supported.
- How are order approvals and budget limits implemented technically? We implement multi-tier approval workflows that mirror your customer's organizational structure. An employee creates an order that is automatically routed to the department head or procurement manager for approval, depending on the order value. Budget limits can be defined per department, cost center or individual. When limits are exceeded, the order is automatically escalated. All approval actions are logged for compliance documentation.