General Questions
The following questions address fundamental aspects of B2B e-commerce: What distinguishes B2B shops from B2C solutions? Which industries benefit most? And why do we rely on Shopware Community Edition as our technical foundation? These questions form the basis for every subsequent decision in the project process and help you better define the scope of your undertaking. If you want to dig deeper, B2B Checkout: Reducing Cart Abandonment and ERP Integration in B2B E-Commerce: SAP, DATEV, Dynamics set out the concrete implementation steps.
In short and in plain language
On this page you will find questions and answers on the topic “General Questions”.
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- What distinguishes a B2B shop from a B2C online store? A B2B shop does not map the spontaneous one-off purchase but recurring procurement processes between companies. It starts with pricing: instead of a single consumer price, every…
- Which industries do we build B2B shops for? We serve companies in wholesale and distribution, manufacturing and supply industry, medical and laboratory technology, building materials trade, food and beverage as well as…
- Why do we use Shopware Community Edition? Shopware Community Edition is an open-source commerce platform developed in Germany. The open source code lets us adapt the business logic deeply instead of being confined to a…
- Can an existing shop be migrated to Shopware? Yes, switching from a legacy platform to Shopware Community Edition is one of our regular project types. It always starts with an assessment: which data structures exist, which…
- How is data security ensured in the B2B shop? A B2B shop processes sensitive business data: individual conditions, order volumes and customer relationships. We therefore consider security from the outset, not as an add-on…
- Do we offer training for shop administrators? Yes. A platform only delivers value once your team operates it confidently. After go-live, your administrators and content managers therefore receive hands-on training on the…