Do we offer training for shop administrators?
In short and in plain language
Yes, we train your team after the launch. They learn to manage products, orders and customers.
We also explain the features we built just for you. We write a guide for your team too. If needed, we train them again later.
Yes. A platform only delivers value once your team operates it confidently. After go-live, your administrators and content managers therefore receive hands-on training on the Shopware backend: product management, category and assortment maintenance, order and customer management, plus the operation of all features developed specifically for you, such as approvals or price lists.
So that knowledge does not hinge on individuals, we create project-specific documentation that serves as a reference guide and also helps when onboarding new staff. Refresher sessions are available on request, for example after larger extensions.
Training and knowledge transfer are part of our service scope. We tailor content and depth individually; feel free to contact us about it.