Security and Data Protection
B2B platforms process sensitive business data: customer-specific prices, order volumes, delivery addresses and in some cases industry-specific compliance information. Protecting this data is our highest priority. The following questions explain what concrete measures we take to safeguard your platform and your customers' data.
In short and in plain language
On this page you will find questions and answers on the topic “Security and Data Protection”.
Each question has its own page with the answer. Below the question you see the start of the answer. Click on a question. Then you can read the whole answer.
At the bottom, a link takes you back to all questions.
- Where is the B2B shop data hosted? You choose the hosting together with us: we recommend a suitable provider and set up staging and production, and billing runs directly through the provider. When selecting it, we…
- What GDPR measures are implemented by default? We build data protection into the shop from the ground up, not after the fact. By default this includes encrypted data transfer via TLS, cookie consent management with granular…
- How is the shop protected against attacks? Protection does not come from a single measure but from several interlocking layers. These include a Web Application Firewall (WAF) against common attack patterns, rate limiting…
- Is there a backup concept for emergencies? Yes, every platform we maintain has a multi-tier backup concept. Daily full backups of the database and file system, complemented by more frequent incremental backups and…
- Can access rights in the shop be assigned in a differentiated manner? Yes, role-based access control is a core component of any B2B solution. In a business customer account, many people often act with different rights. We map this through…
- How are sensitive data like prices and conditions protected? Individual conditions are a competitive factor in B2B and must not fall into the wrong hands. That is why customer-specific prices, discounts and contract details are visible…