Is there a backup concept for emergencies?
In short and in plain language
Yes, each shop has a backup plan. We back up the data daily and in between. So an earlier state can be restored.
We test the restore on a regular basis. A plan sets out who does what in an emergency.
Yes, every platform we maintain has a multi-tier backup concept. Daily full backups of the database and file system, complemented by more frequent incremental backups and transaction logs, enable restoration to virtually any point in time. This is crucial when, for example, a faulty import is only noticed hours later.
What matters is proven recoverability: we test restorations regularly rather than relying on unverified backups. Documented emergency runbooks describe who performs which steps in an incident, so the response does not have to be improvised.
Backup management and emergency preparedness are an integral part of our Maintenance. We tailor a suitable concept for your platform individually.