Skip to content
GDPR-compliant B2B shops
Security and Data Protection

Is there a backup concept for emergencies?

Answer

Yes, every platform we maintain has a multi-tier backup concept. Daily full backups of the database and file system, complemented by more frequent incremental backups and transaction logs, enable restoration to virtually any point in time. This is crucial when, for example, a faulty import is only noticed hours later.

What matters is proven recoverability: we test restorations regularly rather than relying on unverified backups. Documented emergency runbooks describe who performs which steps in an incident, so the response does not have to be improvised.

Backup management and emergency preparedness are an integral part of our Maintenance. We tailor a suitable concept for your platform individually.