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Ongoing Support and Maintenance

How are Shopware updates applied?

In short and in plain language

We do not put updates into the live shop without checks. First we test them in a test setup.

We check that your custom changes still work. We also test login, prices and checkout.

Only then does the update go into the live shop. So it usually does not disturb your business.

Answer

We never apply updates blindly to the live environment. First we evaluate them in a test environment and check compatibility with your individual modifications and extensions, because that is precisely where most problems arise when interfaces or templates have been adapted.

We test all critical business processes, from login through price display to order completion, and document any adjustment requirements. Only after successful validation does the update move via the staging environment into production. This way we avoid an otherwise harmless update disrupting ongoing operations.

This update management is part of our maintenance services. How we set the update strategy for your platform we discuss on request.