What ongoing costs arise after go-live?
In short and in plain language
After the launch there are ongoing costs for hosting and maintenance. Further work comes on top if you want it.
The cost depends on the load and size of your shop. It also depends on the maintenance level you choose. There are no license fees for Shopware Community Edition. Only at very high revenue does Shopware require a paid plan.
After go-live, essentially three ongoing items arise: hosting, maintenance and optional further development. Hosting covers infrastructure, SSL certificates and backup storage, is geared to the load and data volume of your shop and is billed directly by the provider.
Maintenance starts with a base package including monthly security updates and monitoring and can be extended up to Premium SLAs with binding response times. Since Shopware Community Edition incurs no license fees, this cost item is eliminated up to the revenue threshold of Shopware's Fair Usage Policy (annual GMV above 1 million €).
The available tiers are described on our Maintenance page. A calculation tailored to your operation we prepare on request.